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A division of The Living Center, one of California's largest Treatment Organizations. |
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Set-Up Questions
Believe it or not, privacy and security are some of the benefits in participating with eLivingCenter.com. We are more secure than most other forms of Internet communication. Please refer to our section on privacy and security for a complete discussion of this issue.
 NO, as long as you perform a few basic steps. We suggest that you sign off eLivingCenter.com session and your system when you're done using your computer. We also suggest that you do NOT use the automatic form complete feature in most browsers. Yes, there are a few areas on all browsers that you need to look out for:
The first thing you will need is access to the internet. A high speed connect would be preferred but not required. If your computer is less than 4 years old, more than likely it will work. You will need a sound card and microphone jack as well. If you have any further questions call our toll free help line at 1-877-E-WAYOUT. NO, if you're connected to the corporate network, network administrators at your company have access to the "digital traffic" going through their systems. Most companies consider the computers and offices as their property and have the right to monitor and control their assets. We would suggest any place that is private with confidential internet access. Make sure that you remember the date and time of your session. We will send you everything you will need which consists primarily of a headset with a built in microphone. If you need further assistance, you can always contact us at: 1-877-E-WAYOUT. Check-in time is 15 minutes prior to your scheduled counseling session. This will help ensure that you have made all the necessary adjustments to your system for optimal performance. We will be sending you a headset with a built in microphone to make things more private, if you choose to use your existing built in speakers and microphone and feel that you are in a private and comfortable environment that will work just fine. Our group sessions are most beneficial if you are using a high speed line for the video portion of our counseling. Other low speed dial up lines will work for the voice over internet protocol (VOIP) so you can still participate with the live communication. If your phone has call waiting, we will provide you with a dialer that will temporarily disable this feature during your group session. You can purchase a sound card for under $30 or a good sound card for about $60 including tax. To have the card installed should cost about $35 - $45. If you seek adventure, you can do it yourself in less than an hour. No. We highly encourage that you refrain from doing anything else on your computer during your session. We believe that our one hour session is packed with great information and we feel that you would maximize your return on your investment if you could dedicate your full attention to the group session. Other activities can cause the computer to lock-up. This will require a restart and possibly a loss of valuable group session time. Unfortunately this is not unusual to see some choppy motion. There can be several possible reasons for this: If your internet line speed is not fast enough, your video card is not capable of providing anything better, you are taxing the capabilities of your computer, you may need to defragment your hard drive. This utility can be found in system tools. Allow 30 minutes for this process. We suggest that you restart your system. webaddictiontreatment email is a great way to communicate with your group friends and counselor. We do not use any local files to store information on you computer. All of our webaddictiontreatment email is secured with SSL. |
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Online Treatment: 24/7 Inpatient: |
