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FAQ - Online Treatment

Treatment Program Questions
I need to know more about this site?

We are here to provide live treatment for chemical dependency, including alcohol and drug addicetion. We have determined a need to take advantage of Internet technology to bring treatment to individuals who otherwise might not get the treatment they need. Web addiction treatment puts trained experts in contact with individuals who need help. This is done in a manner that ensures privacy and convenience while preserving the efficacy of traditional treatment.
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What are my expectations from one of these sessions?

You can expect to be part of a live group session under the leadership of an experienced counselor. You can expect to see your counselor during session or examples on the screen depending on the material covered during any particular one hour session.
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How much does the web addiction treatment program cost?

Only $331.00 per month for three months (that includes one year of weekly aftercare groups valued at $600.00 for free).
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Will I be diagnosed or labeled?

No. We believe in promoting self esteem and self assessment and allow you to determine what further course of action is required.
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How long do the sessions last?

Each session lasts one hour. We recommend that you check in a few minutes before the session begins to ensure that everything is in working order. The counselors are always available in the chat rooms after the formal session is over for questions or assistance with homework assignments.
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What will I get once I sign up?

Once you sign up with web addiction treatment, you will select a session that best fits into your schedule and become part of an online group. Web addiction treatment will mail you a package that contains a headset, written instructions, and a CD that has all the material you need to participate. You are always welcome to contact us for additional questions at: 1-877-E-WAYOUT (1-877-392-9688).
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Will other people know who I am?

No. The web addiction treatment program by its nature is designed to maximize your anonymity and confidentiality for your comfort. You get to control whether or not the counselor will not know your real name. Your image will never be revealed to anyone in the system. While logged on to web addiction treatment, you will choose a screen name for anonymity purposes.
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How many sessions will I attend?

You will attend 36 interactive sessions. A counselor who is experienced in treating chemical dependency leads all sessions.
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How do I schedule my group sessions?

You can choose from a list of sessions that best fits your busy schedule. We have numerous dates and time slots that are pre set for a consistent and routine scheduling.
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Can I change my session schedules?

Yes, you can change your sessions schedule up to two times, but we encourage a more consistent approach. Due to our numerous session offerings, there will be no assurance that you will continue with the same counselor, however your sessions will follow the sequence in which you left off.
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What happens if I login late to the session?

In the event that you login late, you will be able to join the group at any time during the one-hour session. We strongly recommend being on time, and checked in, so you can test your audio and video prior to the beginning of each session. You will be counted as present if you are participating in the group during the first 30 minutes. Attendance is taken at the end of each session. It is to your benefit that you participate in the full 60 minute session.
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What if I have to leave the computer during a group session?

As a courtesy we ask that you notify the online counselor by sending a private email during group. You will click on the "Step Out" button on your group screen prior to stepping out of your group session. This will allow the group to know you are away from your computer. When you return to your computer you will click on the "Step In" button letting the group know that you have returned.
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What should I do if I know that I will miss a specific session?

Contact your counselor to determine if a make-up session can be arranged.
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Can I review the session again to go over what we discussed?

No, but we highly encourage contacting the session counselor to review what was just discussed.
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What is Aftercare?

Aftercare is a FREE weekly, text-based support group, offered to our graduates at no cost for up to 52 weeks after they complete a web addiction treatment program. Alumni may attend up to one group session per week in a free chat room that is moderated by web addiction treatment counselors. These chats are accessed directly from an individually assigned access code upon graduation from the initial online program.
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How much does Aftercare cost?

Alumni of web addiction treatment group session programs are able to participate in our moderated, text based, aftercare for one year after treatment, at no cost.11 if you are not a graduate of web addiction treatment, then it is $600 for 52 weeks.
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What about Twelve Step Programs?

The Twelve Step program is a very successful and widely used approach for persons with chemical dependency, particularly when used in conjunction with other treatment options. We acknowledge the efficacy of twelve step programs and philosophy. We strongly recommend that your plans include attending 12-Step meetings and using a sponsor for support.

The best way to locate a meeting near you is to contact the central offices of Alcoholics Anonymous and Narcotics Anonymous. Their number is in your local telephone book.
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Can I link to your site?

Feel free to link to our site. Please link to the home page at www.webaddictiontreatment.org
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I have more questions, how can I contact you?

We have a customer service department available to take your questions all day, every day, at 1-877-e wayout (1-877-392-9688). You can also ask us questions using the contact form.
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Online Treatment:
1-877-E-Wayout
1-877-392-9688

24/7 Inpatient:
1-800-368-6865

 
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